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409+ five star reviews on Google and Facebook

Carpet Cleaning Gateshead

Enjoy clean, fresh-smelling, healthy carpets from the highest-rated company locally

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Alliance showing photo of a carpet after the clean
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Experience the best carpet cleaning Gateshead has to offer - If your carpets look grubby or need revitalising, Alliance provides exceptional results, leaving them looking fantastic and smelling amazing. Fill in the form to get your free quote.

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Fill in this form and we’ll get back to you with your free, no obligation quote

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Rated 5/5 by hundreds Tyne and Wear residents
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Gateshead Carpet Cleaning

Cleaner, brighter, healthier carpets you can be proud of in 3 simple steps

Alliance turns grubby carpets into fluffy clouds for your family to enjoy. Here are the three key steps to achieving clean, brighter, and healthier carpets in Gateshead.

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Let's chat about your carpets!

Get in touch with James, he’ll learn about your carpet cleaning requirements & provide you with a free quote. Then you can choose a time that works for you.

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5-star service carpet cleaning

From the moment you can and book into the moment we leave, we deliver a 5-star carpet cleaning experience and make your home look fabulous.

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Cleaner, brighter, healthier carpets to be proud of

Transformed from grubby to glamorous, your carpets are now cleaner, brighter and healthier for your whole family to enjoy.

Carpet Cleaner Gateshead

Why customers love our carpet cleaning service and why you will too

Safer, healthier carpets you and your family can be proud of

We exclusively use premium, effective cleaning products devoid of cheap or harsh chemicals.

Our non-toxic cleaning technique ensures that, James, your carpet cleaner in Gateshead provides the safest service possible, helping your family enjoy a healthier home environment.

Minimal disruption to your day & hassle-free cleaning

Our carpet cleaning service is tailored to minimise disruption to your day. With a van-mounted carpet cleaning machine and our own water supply, we ensure efficient completion of the job.

Additionally, we employ specialist carpet drying equipment to accelerate the drying process, so your carpets are dry and ready for use much quicker than usual. Choose Alliance, the expert carpet cleaner in Gateshead for fast and effective service.

Great value for money carpet cleaning

Although we may not be the cheapest local carpet cleaner, isn't quality what truly matters? We employ state-of-the-art equipment and conduct a thorough carpet cleaning process without cutting corners.

This not only delivers exceptional results but also ensures your carpets remain cleaner for longer. Choose James, your trusted carpet cleaner in Gateshead to prioritise excellence over expense.

Trained, skilled and experienced carpet

Trained with industry leading experts Cleansmart and Texatherm Systems, James continues to stay on top of his carpet cleaning game by attending regular industry training events to learn new techniques and about changes in the market. James has 5 years of carpet cleaning experience, so you’re in safe hands.

State-of-the-art equipment

James is fully equipped with some of the best equipment money can buy, from his van-mounted hot water extraction machinery to his specialist carpet-drying fans. All in an effort to deliver the highest quality carpet cleaning results for you.

Your home treater with care and respect

From the moment James arrives, he takes great care to ensure your home is treated with the care and respect it deserves. He carefully moves your furniture so you don’t have to and even puts the items back in place with special protection in place so they don't get damaged by the moist carpets.

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My promise to you...

Hi, I’m James, owner of Alliance Carpet Cleaning.

I want to take this opportunity to make a promise to you.If you’re dissatisfied with any of the work I’ve provided, I will return as quickly as possible and re-clean that area free of charge.

If you’re still not happy, we will refund you in full.

Nothing is more important than your complete and total satisfaction.

Best wishes,
James Oxberry

"Highly recommend... 1000/10 😉"

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Amazing service and results! Cannot believe James and Jack were able to restore my carpets to their original condition…after having puppies I thought my only option was to replace the carpet but so pleased I gave James a call!

Both were extremely friendly and professional. I highly recommend using them! Will definitely use again 🤩 Thanks guys 1000/10 😉

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Zoe, Gateshead, Google review

Hundreds of Gateshead residents have trusted Alliance to make their carpets look like new again 🙂

Here’s what they had to say:

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Got questions? Check out our FAQs

How often should I have my carpets professionally cleaned?

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We would advise that the frequency of professional carpet cleaning can depend on several factors, such as the level of foot traffic, the presence of pets and children, and any specific allergies within the household.

Generally, for a home that's bustling with activity, we’d likely recommend having your carpets professionally cleaned every 6 to 12 months to ensure they remain visually appealing and hygienically clean.

This routine helps remove dirt, bacteria, and allergens that vacuuming alone can't tackle, thereby extending the life of your carpets and maintaining a healthier living environment.

In addition, we would probably emphasise the importance of regular maintenance between professional cleanings. We suggest vacuuming at least twice a week and addressing spills immediately to prevent stains from setting.

We would advise leaning towards the more frequent end of the cleaning spectrum for homes with pets or children or in high-traffic areas.

We understand that a clean home is a happy home, and keeping up with carpet maintenance not only enhances the appearance of your home but also contributes to the overall well-being of its occupants.

What carpet cleaning methods do you use?

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As a carpet cleaning expert, I'm delighted to share the various methods we employ to ensure your carpets are left looking and feeling fresh, clean, and revitalised.

Our approach is tailored to your carpet's specific needs, utilising the most effective and appropriate techniques.

Firstly, we often begin with hot water extraction, commonly referred to as steam cleaning. This method involves injecting hot water and cleaning solutions deep into the carpet fibres and then extracting them along with the dirt.

It's superb for removing deep-seated grime and is highly recommended for most residential carpets.

Another technique we utilise is dry cleaning, which is ideal for carpets that can't handle the moisture of steam cleaning. This method uses special chemical compounds that bind to dirt and debris in the carpet fibres, which are then removed through vacuuming.

It's quick-drying and particularly suitable for commercial settings where time is of the essence.

Rest assured, whichever method we use, our priority is always to achieve the best results while caring for your carpet and ensuring its longevity. We're committed to using eco-friendly and carpet-friendly cleaning solutions that are safe for your family and pets.

Are your carpet cleaning products safe for pets and children?

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Absolutely, ensuring the safety of your pets and children is paramount to us in our carpet cleaning services. We take great care in selecting products that are not only effective in cleaning but are also non-toxic and eco-friendly.

Our cleaning solutions are specifically chosen for their safety profile, being free from harmful chemicals that could pose risks to the health of your little ones and furry friends.

We understand that pets and children spend a lot of time in close contact with the carpets, which is why we prioritise the use of products that ensure a safe environment for them post-cleaning.

Additionally, we adopt cleaning methods that minimise the use of harsh chemicals without compromising on the quality of our service.

After the cleaning process, we ensure that the carpets are thoroughly rinsed and dried to leave behind no residue, providing you with peace of mind and a clean, healthy home.

Our team is trained to advise you on the best practices to follow post-cleaning, ensuring that the carpets are fully dry before resuming normal use, particularly in homes with pets and children.

We're always here to address any concerns and provide guidance on maintaining a safe and clean environment in your home.

Do you move furniture during the cleaning process?

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Indeed, we do move furniture during the cleaning process, as part of our commitment to providing a thorough and comprehensive carpet cleaning service.

Our approach is to ensure every inch of your carpet is impeccably cleaned, and that often means moving furniture to access every nook and cranny.

Before we begin the cleaning process, we'll carefully assess the area and discuss any specific requirements or concerns you might have. Lightweight furniture such as chairs, small tables, and items that are easily movable will be carefully repositioned by our team.

We handle your belongings with the utmost care and respect, using protective measures to prevent any damage.

For heavier items such as wardrobes, beds, and large sofas, we typically clean around them, unless prior arrangements are made for them to be moved. In such cases, we kindly ask for your assistance in moving these heavier items before our arrival, if possible, to ensure a seamless and efficient cleaning process.

Rest assured, our priority is to make the cleaning experience as hassle-free for you as possible, while ensuring the highest standards of cleanliness.

After the cleaning is complete, we'll return your furniture to its original position, placing furniture blocks underneath so ear can flow to completely dry out the carpets and leaving your carpets fresh and your home looking its very best.

How long does it take for the carpets to dry after cleaning?

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The drying time for carpets after cleaning can vary, depending on several factors such as the method of cleaning used, the type of carpet fibres, and the environmental conditions.

Typically, with the hot water extraction method, also known as steam cleaning, you can expect your carpets to dry within couple of hours.

However, this can be more in certain conditions like if it’s raining outside or if your carpet is made of natural fibres like wool.

To expedite the drying process, we recommend increasing ventilation by opening windows or turning on fans, if the weather permits and we also advise to put the heating on if possible.

Using a dehumidifier can also significantly reduce drying time by helping to remove moisture from the air. It's essential during the drying period to avoid walking on the carpets or replacing furniture, as this can cause indentation or re-soiling.

We understand the importance of having your home back to normal as soon as possible, which is why we use the most efficient drying techniques and offer advice on how to reduce drying times post-cleaning.

Our goal is to ensure your carpets are not only deeply cleaned but also dry and ready to use in the shortest time possible, without compromising the quality of our service.

Can carpet cleaning remove all stains and odours?

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Carpet cleaning can significantly improve the appearance of your carpets, removing many stains and odours effectively.

However, it's important to understand that the success of stain and odour removal can vary depending on several factors. These include the type of stain, how long it has been on the carpet, and the carpet's material.

We employ a range of advanced cleaning techniques and solutions designed to tackle different types of stains and odours. For instance, organic stains from food or pets can often be entirely removed, restoring your carpet to its original condition.

Similarly, odours, especially those caused by pets and spillages, can be neutralised and eliminated, leaving your carpets smelling fresh and clean.

It's worth noting, though, that some stains, such as those from certain dyes, bleach, or chemical reactions, can permanently alter the carpet's fibres.

While we strive to reduce the appearance of such stains as much as possible, complete removal may not always be achievable.

Rest assured, our experienced team will assess each stain and odour issue individually, providing you with realistic expectations and employing the most effective methods to achieve the best results.

Our goal is to ensure your carpets are not just clean but also as stain-free and odourless as possible, enhancing the comfort and appearance of your home.

Do you offer any guarantees on your carpet cleaning services?

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Absolutely, we are proud to offer a comprehensive guarantee on our carpet cleaning services, underlining our commitment to excellence and customer satisfaction.

We understand that entrusting your carpets to us is a significant decision, and we aim to provide not just exceptional cleaning results but also peace of mind.

Our guarantee is straightforward: if you're not entirely satisfied with the outcome of our cleaning, please inform us within a specified period, typically within 48 hours of the service completion.

We will then gladly return and re-clean the areas of concern at no additional charge to you. Our goal during this process is to address any issues and meet your expectations fully.

However, on the rare occasion that you remain unsatisfied after the re-cleaning, we extend our commitment to customer satisfaction even further by offering a full refund.

This policy is our way of demonstrating our confidence in our services and our dedication to ensuring every customer is delighted with the results.

We take great pride in our work and the trust our customers place in us. Our team of experienced professionals is equipped with the latest tools and employs the most effective techniques to achieve superior cleaning outcomes.

Our guarantee reflects our dedication to delivering a service you can rely on, ensuring that choosing our carpet cleaning services is a risk-free decision.

Are there any extra charges or hidden fees?

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In our commitment to transparency and trust, we assure you that there are no extra charges or hidden fees associated with our carpet cleaning services.

We believe in clear communication and honesty, ensuring that you are fully informed about the cost of our services from the outset. Before we begin any work, we provide a detailed quote based on the specific requirements of your carpet cleaning needs, which includes all labour, materials, and any other fees.

Should there be any need for additional services outside the initial scope discussed, we will always consult with you first, providing a clear explanation and obtaining your approval before proceeding.

This approach guarantees that you have complete control over the services you receive and their costs.

Can you clean carpets in commercial properties as well?

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Certainly, in addition to residential properties, we are fully equipped and experienced in cleaning carpets in commercial properties as well.

Our team has the expertise and the latest technology to handle the unique challenges presented by commercial spaces, whether it's a small office, a large corporate building, a retail space, or any other type of commercial premise.

We understand the importance of maintaining a clean and professional environment for both your employees and clients. Therefore, we offer flexible scheduling to ensure our cleaning services are conducted at a time that minimises disruption to your business operations.

Our thorough cleaning process is designed to effectively remove dirt, stains, and allergens, thereby improving the overall appearance and air quality of your commercial space.

How can I maintain the cleanliness of my carpets between professional cleanings?

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Maintaining the cleanliness of your carpets between professional cleanings is crucial for extending their life and ensuring your home remains a healthy environment.

Here are some practical tips to help you keep your carpets in top condition:

1. Regular Vacuuming: Vacuum at least twice a week, using a high-quality vacuum cleaner. This will remove the surface dirt and prevent it from embedding deeper into the carpet fibres. Pay special attention to high-traffic areas and use the vacuum's attachments for edges and under furniture.

2. Spot Cleaning: Address spills and stains immediately. The longer a stain remains, the harder it becomes to remove. Use a clean, damp cloth to blot the spill gently; avoid rubbing as this can spread the stain and damage the carpet fibres. For specific stain removal, use products recommended for carpet care and test them in an inconspicuous area first.

3. Use Door Mats: Place mats at all entrances to your home. They help to catch dirt, mud, and moisture from shoes before it gets tracked onto the carpets. Ensure these mats are cleaned regularly.

4. Implement a No-Shoes Policy: Encourage family members and guests to remove their shoes upon entering your home. This reduces the amount of dirt and debris brought onto the carpets.

5. Rearrange Furniture Periodically: Changing the layout of your room can prevent excessive wear and tear in certain areas of your carpet and distribute foot traffic more evenly.

6. Use Carpet Protectors: Consider using carpet protectors under heavy furniture to prevent crushing the carpet fibres.

7. Professional Deep Cleaning: Despite your best efforts at home, having your carpets professionally cleaned at least once a year is essential for removing embedded dirt and bacteria. For homes with pets, children, or high traffic, professional cleaning may be needed more frequently.

Following these steps will not only keep your carpets looking and feeling fresh but also contribute to a cleaner, healthier home environment.

Remember, regular maintenance is key to extending the life of your carpets and maximising the value of your professional cleanings.

Got more questions?

Revitalise your carpets today

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Great value for money

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Trusted local company

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Professional service with a smile

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A cleaner, brighter, healthier home

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100% Satisfaction money-back guarantee

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Recommended by your Tyne and Wear neighbours

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"Had my living room carpet cleaned today absolutely amazed at how well it came up, as with 2 kids and a puppy it's been hammered! Had the pet treatment too which has improved to no end the areas pup has had some accidents. James is professional and friendly and keeps in touch to confirm his arrival time. Definitely use again and will recommend. Thank you!"

Nicola, Tyne and Wear, Google review

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Rated 5/5 by hundreds Tyne and Wear residents
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